We estimated that we would be able to deliver our product in May for our Kickstarter orders, July for our BackerKit orders, and September for our Shopify orders. It now looks like all three sets of orders will be shipped out in late September/early October.
Because this is our team's first time manufacturing something, we did as much research as we could and sought advice about what the process would look like and how much time it would all take. What we thought was an achievable estimation (May of this year) actually ended up being extremely optimistic.
We are working with an incredible engineering, product development, and supply chain partner called Kaizen Dynamic to build the ChompSaw. Though we met with a few different potential manufacturing partners, we chose KD because they fully understand our product, care deeply about producing something that is quality and long-lasting, and have expertise in both motors and kids toys. We are so happy with our decision.
Though we had known we would have to delay shipping, we didn't know exactly how long. Last week, before our team in China left to celebrate Lunar New Year, we were sent us a detailed spreadsheet with a timeline for the rest of production. In the interest of being as transparent as possible, we are sharing that here:
Check out Kaizen Dynamic's helpful guide on what exactly goes down during EVT, DVT, & PVT here!
Because our team is now traveling to China from March to July to oversee this process, we hope that we can shorten some of these estimates and move things along even quicker.
The red colored text represents moments that we will be posting updates and looking for feedback from you.
We hope to not have to post again about a delay, but hopefully instead post an update to say that we expect to deliver sooner than expected!
Thank you all for your understanding. Please let us know if you have any questions, and feel free to reach out to hello@chompshop.com with any concerns!