Terms of service
Last Updated: May 29th, 2026
These are the terms and conditions on which we supply products to you. Please read these terms carefully before placing an order via this site.
These terms tell you what you need to know about purchasing products from us. We may make changes to these Terms and Conditions of Sale without notice by posting the new terms on this Site. The terms and conditions posted on the Site at the time you place your order will govern that purchase.
TABLE OF CONTENTS
- WHO ARE WE AND HOW TO CONTACT US
- BY USING THIS SITE YOU ACCEPT THESE TERMS
- OTHER TERMS THAT MAY APPLY TO YOU
- PLACING AN ORDER
- PRICING AND SHIPPING FEES
- PAYMENTS
- PRODUCTS
- WITHDRAWAL POLICY
- RETURN POLICY
- DELIVER
- PRIVACY POLICY
- WARRANTY
- OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
- WHEN WE CAN END THE CONTRACT WITH YOU
- GOVERNING LAW AND JURISDICTION
- WHAT TO DO IF YOU HAVE A COMPLAINT
- ALTERNATIVE DISPUTE RESOLUTION
- AMENDMENT TO TERMS
- SEVERABILITY CLAUSE
- CONTACT INFORMATION
1. WHO ARE WE AND HOW TO CONTACT US
The web shop provided on the website https://chompshop.com/en-eu (the Site) is operated by Brand Access LLC (hereinafter referred to as “we”, “us”, “our” or “Brand Access”). Brand Access LLC. The company’s registered office is located at 3790 El Camino Real #854, Palo Alto, CA 943067, United States. Our VAT number is NL82361222B01. You can contact us at info@brandaccess.com.
2. BY USING THIS SITE YOU ACCEPT THESE TERMS
These Terms and Conditions (“Terms”) govern the relationship between Brand Access, LLC and customers in the sale of physical goods (“Products”) by Brand Access, LLC through the Site.
Brand Access, LLC requires that you read the Terms before using the services offered on the Site.
By setting up a customer account or placing an order on the Site you agree to the Terms.
If you do not agree to the Terms, you may not use the services offered on our Site. We recommend that you print a copy of these terms for future reference.
3. OTHER TERMS THAT MAY APPLY TO YOU
These Terms refer to the following additional terms:
● Our Privacy Policy https://chompshop.com/en-eu/pages/privacy-policy, which details the information we may gather about you and your visit to the Site.
● Our Cookies Policy https://chompshop.com/en-eu/pages/cookie-policy, which sets out information about our use of cookies on the Site.
● Our Acceptable Use Policy https://chompshop.com/en-eu/pages/acceptable-use-policy, which sets out the permitted uses and prohibited uses of the Site. When using the Site, you must comply with our Acceptable Use Policy.
● Our Website Terms of Use https://chompshop.com/en-eu/pages/terms-of-use, which apply where use the Site https://chompshop.com/en-eu
4. PLACING AN ORDER
The presentation of the Products in the online shop does not constitute a legally binding offer, but only an invitation to place an order.
By clicking on the button to checkout you place a binding order for the Products listed on the order page. Please check your order carefully before placing it. Your order is an offer to us to buy the Products in your basket. After you place an order, we send you an order confirmation email, stating we have received your order. Your purchase contract is concluded when we accept your order by sending you an order confirmation by email to confirm we have accepted the order.
To order Products from the Site you must be at least 18 years old and be authorized to use the payment method which you use to pay for the Products you order. If you are under 18, you may place an order only with involvement of a parent or guardian.
We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing, shipping address or IP address. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers, distributors or high risk customers as identified by our fraud filters.
We further may reject orders, for example, because a Product is unexpectedly out of stock, because you are located outside our delivery areas, as stated on our website or because the Product was mispriced by us. When this happens, we let you know as soon as possible and refund any sums you have paid.
5. PRICING AND SHIPPING FEES
The prices of Products are stated on the website. The product prices displayed on the website are inclusive of value added tax (VAT/GST). Also note that the VAT/GST rate may vary depending on the country you are ordering from. If the rate of VAT/GST changes between your order date and the date we supply the Product, we may adjust the rate of VAT/GST that you pay, unless you have already paid in full before the change in rate of VAT/GST takes effect. The following currencies apply:
● Customers from the European Union (EU) and European Economic Area (EEA): Euro (EUR)
● Customers from the United Kingdom (UK): British pound (GBP)
● Customers from Australia (AU): Australian Dollar (AUD)
In addition to the stated prices, we may charge shipping fees for delivery. These may vary depending on the destination, weight and/or value of the product and/or any promotional offers. Shipping costs are clearly indicated at checkout.
6. PAYMENTS
Payment for Products must be made in full at the time of the order placement, unless otherwise agreed on. We accept the following forms of payment:
[REMINDER_TO_CLIENT_UPDATE_PAYMENT_OPTIONS_BELOW]
- Visa
- Mastercard
- American Express
- Discover
- PayPal
- Bancontact
- iDeal
- EPS
You agree to provide current, complete, and accurate order and account information for all orders made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed.
You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order when you checkout. We reserve the right to correct any errors or mistakes in pricing on https://chompshop.com/en-eu at any time without notice. Changes will not affect orders for which we have already sent an invoice confirmation.
7. PRODUCTS
We make every effort to display as accurately as possible the colours, features, specifications, and details of the Products. However, the pictures of our Products are for illustrative purposes only and a Product’s true colour may not exactly match that shown on your device or its packaging may be slightly different.
If a product does not meet your expectations, please refer to our return policy https://chompshop.com/en-eu/pages/return-policy for information on how to request a return or refund.
If we are making or supplying customized product you are responsible for making sure any information provided is correct and complies with posted requirements.
8. WIDTHDRAWAL POLICY
YOUR RIGHT TO WIDTHDRAW
For most products bought online, you have a legal right to change your mind about your order within 14 days without giving any reason, unless a longer period is explicitly specified, and receive a refund of what you paid for the products. This is subject to some conditions, as set out below.
The withdrawal period begins on the day on which you or a third party named by you, who is not the carrier, have taken possession.
To exercise your right to withdraw, you must inform us by means of a clear statement (e.g. email to info@brandaccess.com or by returning the Products), of your decision to withdraw from this contract. You can also use the attached sample withdrawal form, but this is not mandatory.
To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right to withdraw or the Products before the expiry of the withdrawal period to us.
The following Products are excluded from withdrawal:
● Products sealed for health protection or hygiene purposes, once these have been unsealed after you receive them;
● Products that are made to your specifications or are clearly personalised;
● Products which become mixed inseparably with other items after their delivery;
● Orders with a processed warranty claim.
● Worn/used apparel.
CONSEQUENCES OF WITHDRAWAL
If you withdraw from our contract, we shall reimburse to you all payments received from you (with the exception of the outbound shipping cost), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.
We may refuse to refund you until we have received the Products back or until you have provided proof that you have returned the Products, whichever is the earliest.
We reduce your refund if you have used or damaged a Product. If you handle the Product in a way which would not be acceptable to re-sell, we reduce your refund, to compensate us for its reduced value. For example, we reduce your refund if the Product's condition is not "as new", price tags have been removed, the packaging is damaged or accessories are missing.
You must return or hand over the Products to us immediately and in any case within 14 days at the latest, unless a longer withdrawal period has been explicitly agreed, from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of 14 days has expired, unless a longer withdrawal period has been explicitly agreed.
The cost of returning the product (and any free gifts provided with it) to us within 14 days of your telling us you have changed your mind is at your own cost unless we offered free returns when you bought the product. Please see the return policy section of the Terms for details on how and where to return the products.
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WITHDRAWAL FORM (please fill in this form and send it back only if you wish to withdraw from the contract) To I hereby notify you about my decision to withdraw from the contract for the provision of the following products: - Ordered on / received on (*) |
9. RETURN POLICY
For information on returns, please refer to our instructions at https://chompshop.com/en-eu/pages/return-policy.
10. DELIVERY
We will endeavour to deliver the Products to you within the indicated timeframe. However, delivery dates are estimates only and are not guaranteed.
If Products are out of stock then we will let you know by email. If you order more than one Product, we do not guarantee that all Products will be delivered to you in one delivery, and we reserve the right to deliver in multiple consignments.
If our supply of your Product is delayed due to an event outside of our control, we will notify you as soon as possible, stating a new delivery date. As long as we do this, we will not compensate you for the delay but if the delay is substantial you can contact us https://chompshop.com/en-eu/pages/contact to end the contract with us and receive a refund for any Products you have paid for. Events outside of our control include events such as strikes, lockouts or other industrial events, civil unrest, invasions, terrorist attacks or threats, war or preparations for war, fire, explosion, storm, flood, earthquake, landslide, epidemics, pandemics or other natural disasters or failures of private or public telecommunications networks, rail transport, sea freight, air freight, carriers or other public or private transport and all other hindrances which we could not foresee and are not responsible for. If this delivery period is not acceptable for you, you are entitled to end the contract with us and receive a refund for any Products you have paid for but not received. Our liability for delayed delivery shall be limited in accordance with clause 13.
Risk of loss and damage to the Products passes to the customer upon delivery. However, Brand Access retains ownership of the Products until full payment has been received from you.
11. PRIVACY POLICY
How we use any personal data you give us is set out in our Privacy Policy: https://chompshop.com/en-eu/pages/privacy-policy
12. WARRANTY
Your statutory warranty rights shall apply. Our liability for damages is limited in accordance with clause 13.
If we grant special guarantees, the statutory warranty rights remain unaffected by this.
Complaints based on statutory warranty claims can be made by sending an email to info@brandaccess.com.
13. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
We do not exclude or limit in any way our liability to you where it is unlawful to do so. This includes liability for:
● death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors.
● fraudulent non-disclosure of defects and the assumption of a guarantee of quality.
● breach of your legal rights in relation to the Products.
We are responsible for losses you suffer caused by us breaking this contract unless the loss is:
● Unexpected. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable because it was not obvious that it would happen and nothing you said to us before we accepted your order meant we should have expected it for example if you use any products other than for the purposes for which such product is intended to be used or for a special purpose that was not communicated to us at the time you bought the product from us.
● Caused by a delaying event outside our control. As long as we have taken the steps set out in section 10 where delivery is delayed for a reason outside of our control.
● Avoidable. Something you could have avoided by taking reasonable action, including following our reasonable instructions for use.
● A business loss. The loss relates to your use of a product for the purposes of your trade, business, craft or profession.
14. WHEN WE CAN END THE CONTRACT WITH YOU
We can end our contract with you for a product and claim any compensation due to us if:
● you do not make any payment to us when it’s due and you still don’t make payment within 30 days of our reminding you that payment is due.
● You do not, within a reasonable time, either allow us to deliver the product to you or collect it from us.
15. GOVERNING LAW AND JURISDICTION
In the event of legal disputes, the laws of The Netherlands shall apply. The applicability of the UN Convention of Contracts for the International Sale of Goods shall be excluded. In disputes with consumers within the EU, EEA or UK, the law of the ordinary place of residence shall apply, insofar as mandatory consumer law provisions are involved.
You may bring any dispute which may arise under these Terms to either the competent court of Amsterdam, the Netherlands, or to the competent court of your country of habitual residence. Brand Access shall bring any dispute which may arise under these Terms to the competent court of your country of habitual residence if this is in an EU Member State or you live in the UK or otherwise the competent court of Amsterdam, the Netherlands.
16. WHAT TO DO IF YOU HAVE A COMPLAINT
If you wish to make a complaint, you can contact us by sending an email to
info@brandaccess.com. Please include your full name, email address and your order
number with details of the issue you have experienced.
We aim to acknowledge all complaints within 2 working days and provide a full response
within 10 working days. If further investigation
17. ALTERNATIVE DISPUTE RESOLUTION
Alternative dispute resolution is an optional process where an independent body considers
the facts of a dispute and seeks to resolve it, without you having to go to court. The
European Commission has created an Online Dispute Resolution (ODR) platform for online
settlements of disputes. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. Further information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board. For residents in the UK, we are not obliged to use an Alternative Dispute Resolution (ADR) provider and, as we receive few complaints that are not resolved, we have decided not to subscribe to an ADR scheme at this stage.
18. AMENDMENT TO THE TERMS
For every purchase at the Site, the current Terms apply.
We may make changes or modifications to the Terms if there is a valid reason, in particular
the implementation of legal changes, other legal requirements or other important reasons.
We will make you aware of any changes by updating the “Last updated” date at the
beginning of these Terms.
Please ensure that you check the applicable Terms every time you use our Site so that you
understand which Terms apply. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms by your continued use of the Site after the date such revised Terms are posted.
19. SEVERABILITY CLAUSE
Should one or more provisions of these Terms be invalid, the remaining provisions shall
remain unaffected.
20. CONTACT INFORMATION
If you have any questions or concerns about these Terms, please contact us at:
Brand Access, LLC
3790 El Camino Real #854Palo Alto, CA 94306
United States
Phone: (+1)8773022237
info@brandaccess.com
Last Updated: May 29th, 2026
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE
These Terms of Use (Terms) set out the rules for your access to and use of this website https://chompshop.com/en-eu/ as well as any other media form, media channel, mobile website or mobile application connected to this website (collectively, the Site).
TABLE OF CONTENTS
1. WHO WE ARE AND HOW TO CONTACT US
2. BY USING THIS SITE YOU ACCEPT THESE TERMS
3. OTHER TERMS THAT MAY APPLY TO YOU
4. WEBSITE USE AND CONTENT
5. YOUR USE OF THE CONTENT ON THE SITE
6. PRODUCTS
7. YOUR ACCOUNT INFORMATION
8. WHAT YOU MAY NOT DO ON THE SITE
9. UPLOADING YOUR CONTENT TO THE SITE INCLUDING REVEIWS
10. RIGHTS YOU GIVE TO US TO USE CONTENT YOU UPLOAD
11. LINKING TO THE SITE
12. SITE MANAGEMENT
13. HOW WE USE YOUR PERSONAL INFORMATION
14. OPERATION OF THE SITE AND TERMINATION
15. OUR RESPONSIBILITY TO YOU IF YOU SUFFER LOSS OR DAMAGE
16. GOVERNING LAW AND DISPUTE RESOLUTION
17. CONTACT US
1. WHO WE ARE AND HOW TO CONTACT US
This Site is operated by Brand Access, LLC (we, us or our). We are registered in California, United States and have our registered office at 3790 El Camino Real #854, Palo Alto, CA 943067, United States. Our VAT number is NL824361222B01.
You can contact us at info@brandaccess.com or by post at the address in the Contact Us section below.
2. BY USING THIS SITE YOU ACCEPT THESE TERMS
By accessing the Site, you confirm that you have read these Terms and that you agree to comply with them. If you do not agree with any part of these Terms, then you must not use the Site.
We recommend that you print a copy of these Terms for future reference.
3. OTHER TERMS THAT MAY APPLY TO YOU
These Terms refer to the following additional terms, which also apply to your use of the Site:
● Our Privacy Policy https://chompshop.com/en-eu/pages/privacy-policy, which details the information we may gather about you and your visit to the Site.
● Our Cookies Policy https://chompshop.com/en-eu/pages/cookie-policy, which sets out information about our use of cookies on the Site.
● Our Acceptable Use Policy https://chompshop.com/en-eu/pages/acceptable-use-policy, which sets out the permitted uses and prohibited uses of the Site. When using the Site, you must comply with our Acceptable Use Policy.
● Our Terms and Conditions of Sale https://chompshop.com/en-eu/pages/terms-and-conditions, which apply where you purchase goods from the Site https://chompshop.com/en-eu/.
● Our Returns Policy https://chompshop.com/en-eu/pages/return-policy, which applies if you wish to return products to us that you have purchased through the Site.
We may make changes or modifications to these Terms from time to time. We will make you aware of any changes by updating the “Last updated” date at the start of these Terms. Please ensure that you check the applicable Terms every time you use the Site so that you understand which Terms apply. You will be subject to and will be deemed to have been made aware of the changes in any revised Terms by your continued use of the Site after the date such revised Terms are posted.
4. WEBSITE USE AND CONTENT
The information contained on this Site is provided for information only on an “AS-IS” basis. It is not intended to amount to advice on which you should rely. Although we aim to provide information that is accurate and up to date, we do not guarantee to do so. To the fullest extent which the law allows, we exclude all warranties and representations of any kind with respect to this Site and its contents.
We may change, remove or adapt the content of the Site at any time and without notice in advance. We do not guarantee that the Site, or any of its content, will be available on a permanent basis or without interruption. We do not guarantee that the Site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access the Site. You should use your own virus protection software.
Where the Site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or the information you may obtain from them. We have no control over the contents of those sites or resources.
The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site.
5. YOUR USE OF THE CONTENT ON THE SITE
Unless otherwise indicated, we are the owner or the licensee of all the intellectual property in the Site including:
● all source code, databases, functionality, software, website designs, audio, video, text, photographs, graphics and any other material on the Site (collectively, the Content).
● the trademarks, service marks, and logos contained therein (the Marks) which are owned or controlled by us or licensed to us and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions, including those of the European Union (EU),United Kingdom (UK) and Australia.
Except as expressly provided in these Terms, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. You must not modify the paper or digital copies of any Content you have printed off in any way and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.
6. PRODUCTS
We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Site. However, the electronic display on your device may not accurately reflect the actual colors, features and details of the products.
If a product does not meet your expectations, please refer to our Returns Policy https://chompshop.com/en-eu/pages/return-policy for information on how to request a return and refund.
7. YOUR ACCOUNT INFORMATION
If you choose, or you are provided with, a user identification code, password or any other account-related information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. If you know or suspect that anyone other than you know your user identification code or password, you must promptly notify us at info@brandaccess.com.
8. WHAT YOU MAY NOT DO ON THE SITE
You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. For further information on the ways in which you may use the Site and any prohibited activities please read our Acceptable Use Policy https://chompshop.com/en-eu/pages/acceptable-use-policy. Engaging in any prohibited activities may result in account suspension or termination. Furthermore, we reserve the right to take appropriate legal action if necessary.
9. UPLOADING YOUR CONTENT TO THE SITE INCLUDING REVIEWS
We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, review, ideas, feedback or personal information or other material (collectively Contributions).
In connection with these Contributions, ChompShop Inc, is merely the hosting provider and shall not be held responsible or liable for the content of the Contributions itself. You are solely responsible for securing and backing up your content. By submitting suggestions or other feedback regarding the Site, you agree that we can use and share such feedback for any purpose without compensation to you.
Contributions may be viewable by other users of the Site and through third-party websites. When you create or make available any Contributions you must comply with the content standards set out in our Acceptable Use Policy https://chompshop.com/en-eu/pages/acceptable-use-policy.
Any Contribution made to the Site will be considered non-confidential and non-proprietary and we may use any information including personal data that you provide us following the terms of our Privacy Policy https://chompshop.com/en-eu/pages/privacy-policy and your choices (including settings). You will retain ownership of any rights you may have in such Contributions, but you are required to grant us a limited license to use, store and copy the content of your Contribution and to distribute and make it available to third parties.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to the Site constitutes a violation of their intellectual property rights or of their right to privacy.
We are not liable for any statements or representations in your Contributions provided by you in any area on the Site.
We have the right to remove any posting you make on the Site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy https://chompshop.com/en-eu/pages/acceptable-use-policy.
If you wish to contact us in relation to content you have uploaded to the Site and that we have taken down, please contact info@brandaccess.com.
10. RIGHTS YOU GIVE TO US TO USE CONTENT YOU UPLOAD
When you upload or post Contributions to the Site, you grant us a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the service provided by the website and across different media to expire when you delete the content from the Site.
11. LINKING TO THE SITE
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to the Site in any website that is not owned by you. The Site must not be framed on any other site, nor may you create a link to any part of the Site other than the home page.
We reserve the right to withdraw linking permission without notice. The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy https://chompshop.com/en-eu/pages/acceptable-use-policy. If you wish to link to or make any use of content on the Site other than that set out above, please contact info@brandaccess.com.
12. SITE MANAGEMENT
We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site and the products we offer via the Site.
13. HOW WE USE YOUR PERSONAL INFORMATION
We care about data privacy and security. We will only use your personal information as set out in our Privacy Policy: https://chompshop.com/en-eu/pages/privacy-policy
14. OPERATION OF THE SITE AND TERMINATION
These Terms shall remain in effect while you use the Site. We reserve the right to do any of the following, at any time, at our sole discretion, with or without notice: (i) modify, suspend, or terminate operation of or your access to the Site, or any portion of the Site, or the agreement between you and us under these Terms of Use, for any reason including but not limited to for your violation of these Terms of Use; (ii) modify or change the Site, or any portion of the Site; (iii) interrupt the regular operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, to correct errors, or to make other changes to the Site required for, inter alia, changes to the technical environment or functionalities, changes in the number of users or improvements to the services.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
15. OUR RESPONSIBILITY TO YOU IF YOU SUFFER LOSS OR DAMAGE
We do not exclude or limit in any way our liability to you where it would be unlawful to do so, for example in some countries including those of the EU, EEA and UK it is unlawful to limit or exclude our liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these terms, both we and you knew it might happen.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Terms and Conditions https://chompshop.com/en-eu/pages/terms-and-conditions
Please note that we only provide the Site for domestic and private use. You agree not to use the Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
16. GOVERNING LAW AND DISPUTE RESOLUTION
These Terms of Use and your use of the Site are governed by and construed in accordance with the laws of The Netherlands. However, this does not affect any mandatory applicable consumer rights you may have under the laws of your country of residence.
You may bring any dispute which may arise under these Terms to either the competent court of Amsterdam, the Netherlands, or to the competent court of your country of habitual residence. Brand Access shall bring any dispute which may arise under these Terms to the competent court of your country of habitual residence if this is in an EU Member State or you live in the UK or otherwise the competent court of Amsterdam, the Netherlands.
In the event of a dispute between you and Brand Access, we encourage you to contact us directly. If we are unable to resolve the dispute through direct communication, you may have the option to utilize the Online Dispute Resolution (ODR) platform provided by the European Commission where you are resident in an EU Member State. The ODR platform is designed to facilitate the resolution of disputes arising from online transactions without the need for court intervention. You can access the ODR platform here. We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board. For residents in the UK, we are not obliged to use an Alternative Dispute Resolution (ADR) provider and, as we receive few complaints that are not resolved, we have decided not to subscribe to an ADR scheme at this stage.
17. CONTACT US
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:
Brand Access, LLC
3790 El Camino Real #854
Palo Alto, CA 94306
United States
Phone: (+1)8773022237
info@brandaccess.com
Last Updated: May 29th, 2026
PLEASE READ THE TERMS OF THIS POLICY CAREFULLY BEFORE USING THE SITE
1. WHAT’S IN THESE TERMS
This Acceptable Use Policy (Policy) sets out information about how you may and may not use our website https://chompshop.com/en-eu (the Site), the content standards that apply when you upload content to our Site, make contact with other users on the Site, or interact with the Site in any other way. It should be read alongside our Terms of Use ("Legal Terms") of which it forms part: https://chompshop.com/en-eu/pages/terms-of-use
TABLE OF CONTENTS
1. WHAT’S IN THESE TERMS
2. PROHIBITED USES
3. CONTRIBUTIONS
4. REVIEW AND RATINGS
5. REPORTING A BREACH OF THIS POLICY
6. CONSEQUENCES OF BREACHING THIS POLICY
7. DISCLAIMER
8. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
2. PROHIBITED USES
When you use this Site, you must comply with this Policy and with all applicable laws.
You acknowledge and agree that you may not use this Site:
● If you are under the age of 18.
● In any way that breaches any applicable local, national, or international law or regulation.
● For the purpose of harming or attempting to harm minors in any way including in any way that involves child sexual exploitation or abuse.
● To bully, insult, intimidate or humiliate any person.
● To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards set out below.
● To upload any terrorist content.
● To make fraudulent orders.
You also acknowledge and agree that you may not:
● Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
● Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
● Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any content or enforce limitations on the use of the Site and/or the content available through the Site.
● Engage in unauthorized framing of or linking to the Site.
● Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
● Make improper use of the Site, including our support services or submit false reports of abuse or misconduct.
● Engage in any automated use of the Site, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
● Interfere with, disrupt, or create an undue burden on the Site or the networks or the Site connected.
● Attempt to impersonate another user or person or use the username of another user.
● Use any information obtained from the Site in order to harass, abuse, or harm another person.
● Use the Site as part of any effort to compete with us or otherwise use the Site and/or the content for any revenue-generating endeavor or commercial enterprise.
● Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services, except as expressly permitted by applicable law.
● Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
● Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
● Delete the copyright or other proprietary rights notice from any Content.
● Copy or adapt the Services’ software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
● Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
● Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms").
● Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or using or launching any unauthorized script or other software.
● Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
● Use the Site in a manner inconsistent with any applicable laws or regulations.
● Make fraudulent orders.
● Sell or otherwise transfer your profile.
● Use a buying agent or purchasing agent to make purchases on the Site.
3. CONTRIBUTIONS
In this Policy, the term "Contributions" means:
● any data, information, software, text, code, music, scripts, sound, graphics, photos, videos, tags, messages, interactive features, or other materials that you post, share, upload, submit, or otherwise provide in any manner on or through to the Site; or
● any and all other content, materials, or data you contribute to the Site.
Some areas of the Site may allow users to upload, transmit, or post Contributions. We may, but are under no obligation to, review or moderate the Contributions made on the Site, and we expressly exclude our liability for any loss or damage resulting from any of our users’ breach of this Policy to the full extent permitted by law. If you have any concerns about any content available via the Site, please see the section on reporting breaches of this Policy to report any Contribution that you believe breaches this Policy. We will determine, in our sole discretion, whether a Contribution is in breach of this Policy.
When submitting a Contribution to the Site, you acknowledge and agree that your Contribution meets our content standards, in particular:
● Your Contribution is accurate (where it states facts).
● Your Contribution only contains opinions genuinely held by you.
● You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Site, and other users of the Site to use your Contributions in any manner contemplated by the Site and this Policy;
● All your Contributions comply with applicable laws and are original and true (if they represent your opinion or facts);
● The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party; and
● You have obtained the verifiable consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Site and this Policy.
You also agree that you will not post, transmit, or upload any (or any part of a) Contribution that:
● Is in breach of applicable laws, regulation, court order, contractual obligation, this Policy, our Legal Terms, a legal duty, or that promotes or facilitates fraud or illegal activities;
● Is defamatory, obscene, offensive, hateful, insulting, intimidating, bullying, abusive, or threatening, to any person or group;
● Is false, inaccurate, or misleading;
● Includes child sexual abuse material, or violates any applicable law concerning child pornography or otherwise intended to protect the health or well-being of minors;
● Contains any material that solicits personal information from anyone under the age of 18 or exploits people under the age of 18 in a sexual or violent manner;
● Promotes violence, advocates violence against any person or group including the violent overthrow of any government, or incites, encourages, or threatens physical harm against another;
● Is obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, contains sexually explicit material, or is otherwise objectionable (as determined by us);
● Is discriminatory of offensive based on race, sex, religion, nationality, disability, sexual orientation, or age;
● Bullies, intimidates, humiliates, ridicules, mocks, disparages, intimidates, abuses or insults any person;
● Promotes, facilitates, or assists anyone in promoting and facilitating acts of terrorism;
● Infringes, or assists anyone in infringing, a third party's intellectual property rights or publicity or privacy rights;
● Is deceitful, misrepresents your identity or affiliation with any person and/or misleads anyone as to your relationship with us or implies that the Contribution was made by someone else than you;
● Contains unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation that has been "paid for," whether with monetary compensation or in kind; or
● Misrepresents your identity or who the Contribution is from.
4. REVIEWS AND RATINGS
When your Contribution is a review or rating, you also agree that:
● You have firsthand experience with the goods being reviewed.
● You have purchased the product(s) from this Site.
● Your Contribution is true to your experience.
● You are not affiliated with competitors if posting negative reviews (or linked in any way to, e.g., by being the owner or seller/manufacturer of, a product or service if posting positive reviews).
● You cannot make or offer any conclusions as to the legality of conduct.
● You cannot post any false or misleading statements; and
● You do not and will not organize a campaign encouraging others to post reviews, whether positive or negative.
5. REPORTING A BREACH OF THIS POLICY
We may, but are under no obligation to, review or moderate the Contributions made on the Site and we expressly exclude our liability for any loss or damage resulting from any of our users' breach of this Policy to the extent permitted by law.
If you consider that any content on the Site including any Contribution:
● breaches this Policy, please email us at privacy@brandaccess.com, or refer to the contact details at the bottom of this document to let us know which content or Contribution is in breach of this Policy and why; or
● infringes any third-party intellectual property rights, please email us at privacy@brandaccess.com.
We will reasonably determine whether the relevant content or Contribution breaches this Policy.
6. CONSEQUENCES OF BREACHING THIS POLICY
When we consider that a breach of this Policy has occurred, we may take such action as we deem appropriate.
Failure to comply with this Policy constitutes a material breach of our Terms of Use https://chompshop.com/en-eu/pages/terms-of-use upon which you are permitted to use the Site, and may result in our taking all or any of the following actions depending on the severity of the breach:
● Immediate, temporary or permanent withdrawal of your right to use the Site.
● Immediate, temporary or permanent removal of any Contribution uploaded by you to the Site
● Issue of a warning to you.
● Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
● Further legal action against you.
● Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.
We exclude our liability for all action we may take in response to breaches of this Policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.
7. DISCLAIMER
Brand Access, LLC is under no obligation to monitor users’ activities, and we disclaim any responsibility for any user’s misuse of the Site. Brand Access, LLC has no responsibility for any user or other content or Contribution created, maintained, stored, transmitted, or accessible on or through the Site, and is not obligated to monitor or exercise any editorial control over such material. If Brand Access, LLC becomes aware that any such content or Contribution violates this Policy, Brand Access, LLC may act in accordance with section 6 of this Policy. Unless otherwise stated in this Policy, Brand Access, LLC disclaims any obligation to any person who has not entered into an agreement with Brand Access, LLC for the use of the Site.
8. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments or wish to report any problematic content or Contribution, you may contact us at:
Brand Access, LLC
3790 El Camino Real #854
Palo Alto, CA 94306
United States
Phone: (+1)8773022237
info@brandaccess.com
